World FM Day – Meet the Speakers 2015

Published / 08/06/2015

Alasdair Macfarlane

Head of Security and Resilience at RBS
The Royal Bank of Scotland

RBS – Protecting our Colleagues,
Customers and the Bank

alasdairAlasdair joined the RBS group in July 2010 and is currently Head of Customer Security. He has several years experience in risk and financial crime leadership roles in Lloyds Banking Group and HBOS plc., most recently in the post of Fraud Director.

He holds an MBA from Manchester Business School and is a Fellow of the Chartered Institute of Bankers of Scotland.

Les O’Gorman

Director of FM in the UK

Data, Intelligence, Information – enhancing
Resilience in the laboratory

lesLes O’Gorman is Director of Facilities Management in the UK for UCB. UCB is a global biopharma company focused on severe diseases with operations in 40 countries and global revenue of €3.4 billion in 2013.

Les joined UCB in 2010 and leads on property, facilities and business continuity for the organisation.

Les, has to date, clocked up over 30 years’ experience in Property and Facilities Management and during that time has worked for a number of high profile organisations such as GSK, Novartis, Rolls-Royce, Jones Lang LaSalle, Land Securities and the BBC, in a wide range of industry sectors in both the private and public sectors.

The current Chair of the UK Pharmaceutical Industry Security Forum Les is also a member of the British Institute of Facilities Management, the Society of Chartered Surveyors of Ireland and the Royal Institute of Chartered Surveyors. Les is also on the judging panel of one of the UK’s leading Facilities Management annual awards.

Outside of work Les’ passions are of course his family, but also Munster Rugby and Kate Bush!

Steve Henigan

Vice President, Regional Leader of Consulting

The Modern Workplace – why bother?

steveSteve leads HOK’s consulting team for the EMEA & APAC regions having worked in consulting roles for over 15 years. He has an extensive background in corporate strategy and the issues impacting business, specifically in defining roles and responsibilities in a leadership team, workplace strategy and employee efficiency. He regularly presents at various workplace and Facilities Management events for organisations such as BIFM, RICS and Corenet having been awarded a Luminary award by the latter for his presentation at their global summit. He has a keen interest in research and has published a number of papers/ articles exploring the relationship between the workplace, productivity and profitability. He enjoys working in creative, collaborative environments and finding delivering innovative solutions and the required change management to clients’ challenges. His energy encourages creativity and pragmatism and he has a natural team building ability.

Away from work Steve is keen runner and triathlete and enjoys spending time with his wife and two young daughters Lauren and Sophie.

Patricia Vella

Business Resilience Export and Former Global Head of Business Continuity and Crisis at Nortel Networks

From Bombings to Bollywood; some case studies on business continuity incidents

PatriciaPatricia is the former Global Head of Business Continuity at Nortel Networks, which at the time was a telecoms manufacturer with nearly 30,000 employees in 50 countries across the world. She had overall responsibility for all aspects including incident management, risk assessment, strategy development, governance, program management, audit, executive reporting, BIA’s, DR testing, Crisis communications and IT service continuity.

She has considerable international incident management experience including the Mexico swine flu outbreak, major earthquakes in China and Pakistan, Islamabad office destruction due to the Pakistan Marriott bombing in 2008, call centre and other business impacts due to Bollywood star death in Bangalore, London bombings 2005 as well as numerous extreme weather incidents such as hurricanes and typhoons.

Previously Patricia has held roles as diverse as EU telecoms standards committee chairman and telecommunications technology researcher for a Japanese company where her horizons were a decade or more into the future and Development and support manager for a 24×7 critical infrastructure systems group where Patricia and her group needed to react to and initiate the resolution of issues within minutes 24×7. She started her career as a data communications software engineer. These days she uses that diverse experience to help companies understand what risks their business face and implements solutions to mitigate those risks.

Outside of work Patricia likes to go skiffing (rowing) with friends on the Thames.

Jo Cowlin and Lou Banks

Bolt from the You

Mirror Mirror on the Wall… how taking a look at yourself can support relationship resilience

jo_louIn the world of Bolt from the You we aim to keep things simple and real, just like our mantra; Say it, Do it, Be it.

In past lives BB (Before Bolt) you will have found both Bolt Directors working in their beloved Learning & Development space. Lou was Head of Organisational Development at Sunrise Senior Living, and Jo was Brand Team and Organisational Development Manager at Abbott Laboratories.

When the universe conspired to bring them together as business partners, they realised that they wanted to share their passion for learning with the wider world. So, for the last 5 ½ years they have been bringing some ‘Bolti-ness’ to their clients including organisations in the Airline, Pharmaceutical, Retail, Agency, Social Housing and Senior Healthcare sectors. They often say to each other ‘is this really work?!’ but their clients will tell you about the positive impact that Bolt learning solutions have had on the way that their people think about themselves, their performance and their business.

When they are not immersed in the process of unsticking people and enabling change, you will find them doing a fairly varied round of after school club pick-ups (5 children between them aged 6-14yrs), attending the odd yoga session and running a 10k here and there. In between this they recently completed a Post Grad Diploma in Coaching Psychology . A stretch, but worth it. After all, you’re never too old to learn.

Described as passionate, provocative, inspiring and dynamic they look forward to sharing their thinking around how you can improve your workplace relationship resilience.

Bruno Brookes

Chief Executive

What does your family sound like?

brunoBruno Brookes is established as one of Britain’s favourite broadcasters. He started his career at just 14, and went on to join BBC Radio 1 as one of their youngest broadcasters at 24. In the years that followed he became a household name through his radio and TV activity and gained 47 poll-winning awards for his work, including two Sony Golds.

In 1995 Bruno also formed the Radio and Television School of Excellence, which trained some of today’s successful presenters in radio and television. Bruno set up BBME which offered a number of related media services including design, broadcast training, artist management and broadcast production. In November 1999, Bruno founded Immedia.

Peter Lemon

Chief Information Officer
Defence Infrastructure Organistion

Integrated Workplace Management System (IWMS) – Revolutionising how DIO manage the MOD estate

peter_lemonAs Chief Information Officer (CIO) for the Defence Infrastructure Organisation (DIO), Peter is responsible for seamlessly bringing the organisations’ people, technology and processes together through technological transformation and information service delivery. Working closely with all areas of DIO business, Peter ensures information technology continues to add value in delivering DIO business through the e-enablement of efficient and effective processes.

Peter joined the MOD in 1985 with Military Survey and has held roles with the RAF, Defence Equipment & Support (DE&S) and Defence Estates (now known as DIO). Peter has led a number of projects and studies delivering estate focused transformation, business improvement solutions, complex supply chain strategies and procurement planning, including the creation of the MOD Physical Condition Grading Methodology and Estate Planning Tool. More recently, Peter led the Asset Management Information Study and Technology Solution (IBM TRIRIGA) programme, which has been instrumental in defining key elements of the DIO Enhanced Operating Model.

Duncan Waddell

Chair of Global FM

Global FM Awards of Excellence

duncan_wadellDuncan Waddell, Chair of Global FM will be joining the team in London on June 10th to celebrate World FM Day and announce the 2015 Global FM Awards of Excellence.

Global FM is an international federation of FM Associations from around the world.

One of the key outcomes of Global FM is to promote the strategic value and progress of the facilities management profession by developing, connecting and communicating its’ initiatives with Members, the wider business community and Government. These initiatives include the establishment and management of the Awards of Excellence program and World FM Day.

The Awards program provides worldwide recognition to recipients for their commitment and success in promoting and delivering FM practice. The recipients of these Awards will have demonstrated the value of their innovations as well as improvements to the community through sustainable outcomes in the FM industry.

World FM Day acts as a catalyst platform for FMer’s to celebrate their successes with their teams and their organisations and to lift the presence and profile of FM around the world.

In 1986 Duncan established his organisation FM Intelligence focused on thinking ‘outside the box’, leadership practice, management of change, learning and development as well as implementation of performance based, outcome driven solutions in both private and public organisations. One of his key skills is as a facilitator, combining people, business drivers and the built environment to achieve and support strategic corporate needs and objectives.

He was one of the Founders of the Facility Management Association of Australia and has played an active Board and Chairman role. Duncan was awarded Life Membership in 2000.