An Integrated Workplace Management System (IWMS)

It is an enterprise-class software platform that integrates five key components of functionality, operated from a single technology platform and database repository.


IWMS systems assist organisations in optimising the use of workplace resources, including the management of a company’s real estate portfolio, infrastructure and facilities assets.


5 key components of IWMS:

  • • Real Estate
  • • Project Management
  • • Facilities Management
  • • Environment
  • • Maintenance Operations

Top 10 benefits of IWMS:

  • • To enable informed business decisions
  • • To manage the Real Estate portfolio of assets
  • • To reduce facility maintenance costs
  • • To reduce energy/waste costs to meet sustainability targets
  • • To generate higher returns from capital projects
  • • To lower facilities operating and occupancy costs
  • • To improve facility utilisation
  • • To manage resource booking globally
  • • To effectively manage 3rd party providers and monitor SLA’s
  • • To reduce the number of IT applications and centralize information

To find out more about how we support IWMS systems please go to our
Service Support (Workplace as a Service) page.







NJW have been designing and implementing IBM TRIRIGA solutions for over 18 years originally working with Peregrine in San Diego evolving with TRIRIGA in Las Vegas to IBM TRIRIGA.

At any one time, we are working directly with our clients, through our global partner network or with IBM, designing and delivering IBM TRIRIGA solutions. NJW has evolved IBM TRIRIGA; tried and tested project management practices, industry standards, operational procedures, data acceleration tools and cloud analytics.


IBM TRIRIGA provides a single system to manage the lifecycle of facilities. It delivers business analytics, critical alerts and automated processes to increase visibility, control and automation of real estate management, capital projects, space management, facility maintenance and energy management. IBM TRIRIGA provides an Integrated Workplace Management System to increase operational, financial and environmental performance of facilities.

IBM TRIRIGA has five interactive modules:

  • IBM Real Estate
  • IBM TRIRIGA Projects
  • IBM Facilities
  • IBM Operations
  • IBM Environmental

2 Planon


NJW official member of the Planon Global Partner Programme

NJW provide software solutions and workplace services for the property and facilities management sectors across a wide range of industries. 

Since its founding in 1993, NJW have helped re-define the meaning of business information solutions and the way that today’s workplace is managed. We continue to break new ground in advising clients on how to optimise their real estate, capital projects, energy, facilities, maintenance, assets, space and occupancy.

NJW have regularly been commissioned to support clients such as Unilever, Sodexo and Grosvenor Estates to assist in the design and implementation of their Planon IWMS systems. Planon supply the software and NJW assist in all areas of mobilisation, implementation and transformation.

About Planon

Planon was founded in 1982 and has offices in the United Kingdom, Singapore, the Netherlands, Belgium, Canada, Germany, France, India, Austria, and the United States. With over 1,800 customers in 40 countries, Planon is the chosen partner for numerous leading international organisations as well as local businesses, government and universities.
Planon’s customers benefit from an integrated approach to software for Real Estate, Space and Workplace, Maintenance, Integrated Services and Sustainability. Planon helps customers manage all aspects of the project lifecycle including software procurement, design, and development through deployment, administration and training.





The very first CAD/CAFM solution delivered by NJW and Mass-PLC in 1993 was ARCHIBUS and at the time, it was ground breaking. The ‘Gartner IWMS Magic Quadrant’ is a good measure of the current contenders and ARCHIBUS has always held its own in terms of functionality and popularity over the years.

Multiple NJW clients have selected and implemented ARCHIBUS and NJW have long standing expertise pertaining to every module and operational procedure. ARCHIBUS has an ease of use that makes it popular with our IWMS Experts during implementation and as an end user.

NJW’s FOCAL365 provides an exceptional Property and Facility Management analytical tool when used next to ARCHIBUS providing hundreds of preconfigured web-based dashboards.

About ARCHIBUS from Mass-PLC

ARCHIBUS Inc. is the world’s leading provider of real estate, infrastructure, and facilities management products and services.

Available in over 130 countries and in more than two-dozen languages, ARCHIBUS has been implemented by over 16,000 organisations representing more than 4 million users.
Organisations of all sizes spanning sectors such as Finance, Education, Healthcare, Government, Manufacturing and many others, use ARCHIBUS to deliver timely, relevant facilities and infrastructure information as part of their strategic business plans.

With ARCHIBUS, organisations can use a single, comprehensive, integrated solution to make informed strategic decisions that optimise return-on-investment, lower asset lifecycle costs, and increase enterprise-wide productivity, reducing their infrastructure and facilities related costs.


4 Condeco


NJW official Partner for Condeco

Condeco select their partners based on their high-level of technical expertise and whether they can meet the demands of their global clients. NJW are a ‘Strategic and Technology Partner’ providing market, industry and integrated workplace management specialism, designing solutions that meet the client’s exact requirements.

NJW have supported the design and configuration of Condeco software for many clients across diverse industry sectors often as a point solution interacting with IWMS, CMMS and HR enterprise solutions.

NJW have developed UTILISE365 to provide property and utilisation analytics directly from the Condeco solution and aligning this data with the wider property and fm dashboards.

About Condeco

Condeco Room Booking Software manages meeting rooms, visitors, hospitality, services and video conferencing, all in one seamless web-based system. The software is one of the most complete, configurable systems on the market and fully integrates with MS Outlook.

Condeco offer a range of digital signage for meeting rooms, desks and reception areas. The interactive touch screens display room availability and booking information, allowing you to book rooms right there and then. Wayfinder screens, desk booking screens and desk booking kiosks enable an enhanced visitor experience and more flexible working environments.


5 FM:Systems


A web-based and flexible solution with an intuitive interface, FM:Systems software provides quick and easy access to key facilities information such as floor plans, reports, employee information and critical documents.

FM:Systems integrates with AutoCAD, Autodesk Revit software and other existing systems, providing a centralised data warehouse which is easily accessible. Users can run and distribute reports, schedule moves, and receive notifications for routine maintenance tasks – all without leaving your desk.

FM:Interact workplace management suite is an integrated set of powerful web-based workplace management technologies, that lets your company share information and manage the processes that impact the entire organisation.

Modules include:

  • Space Management
  • Asset Management
  • FM:Mobile
  • Strategic Planning
  • Facilities Maintenance
  • Move Management
  • Project Management
  • Real Estate and Portfolio Management
  • Sustainability


6 AutoCAD


NJW have provided AutoCAD management and services for over 20 years delivering onsite and offsite CAD offices. Projects ranging from construction, space planning, relocation management, interior design, building surveys, FM audits to CAD/CAFM IWMS.

NJW AutoCAD Management is offered to clients as an outsourced resource on a temporary, part-time or full-time contracted basis to fulfil the function or support the CAD Manager(s) already employed.

NJW specialises in the management of CAD processes and software in regard to standards compliance and implementation, design and collaboration processes, end user support and training, CAD inductions, software updates and configuration, future technology assessment

About AutoCAD 2015

Autodesk AutoCAD 2015 software connects and streamlines your design workflow like never before. Available within all Autodesk design suites, AutoCAD helps speed projects from concept to completion with powerful 2D and 3D design documentation tools. It connects your design ideas to the real world with live maps, geolocation tools, and powerful new reality-capture capabilities. Also a new Design Feed tool brings social collaboration to your design, enabling greater involvement with project stakeholders.

AutoCAD can help you:

  • Create stunning 2D and 3D designs
  • Speed your design workflow with time-saving enhancements
  • Import and aggregate models from a variety of applications
  • Stay connected to your designs with your mobile device


7 Maximo


IBM Maximo is an enterprise asset management software solution produced by IBM. The solution is used to operate, maintain and dispose of enterprise assets. The solution is an EAM, Service Management and IT asset management suite of applications that are scalable and easily integrated into existing Enterprise Resource Planning (ERP) systems.

The IBM Maximo solution offers the required visibility, control and automation of key information an organisation needs to achieve greater efficiency in asset management by managing all asset types from traditional IT, physical and emerging smart assets, on a single technology platform.

NJW work with companies such as Sodexo implementing Maximo and designing BI Business Intelligent operational dashboards to measure SLA’s service level agreements and view data through geograpihical analytics and heat maps.

The Maximo Asset Management is available for and can be tailored to the following industries:

  • Government
  • Utilities
  • Oil and gas, mining and metals
  • Manufacturing
  • Life sciences
  • Healthcare
  • Nuclear power
  • Transportation
  • Service providers


8 Cognito iQ



Cognito iQ is a cloud-based platform that enables Facilities Management organisations to plan, execute and monitor field performance.



Our industry specific mobile workflow is fully configurable and based on 23 years’ experience of working with FM organisations.

It seamlessly guides field workers through their activities and creates an electronic timesheet.  The data collected is presented within the Cognito iQ management portal, in easy to use dashboard format.

These innovative dashboards are available as a stand-alone module and enable real time monitoring of the organisation at every level:

  • Organisational-Regional-Team-Individual-Task
  • By having access to past and current data, organisations can identify areas for improvement and view the impact of changes they make, in real terms.
  • Our cross-platform solution is available on any device and has a standard (API) connection, ensuring ease of integration and compatibility with existing back office and scheduling systems.





9 Cadline

How NJW & CADLINE can provide the link from BIM to Facilities Management

FOCAL365 + IWMS Cloud-based facility management systems with real-time bi-directional integration to a BIM model enables the subject matter experts, who are closest to the data and have been given an appropriate level of secure access, the ability to update information in the model quickly and easily. Most organizations depend on a number of specialists to plan, manage and operate their buildings. BIM skills in particular are often outsourced by owners and facility managers rather than staffed in- house. Cloud-based systems provide the IT environment needed to support essential collaboration.


Lifecycle BIM is the practice of creating, maintaining and utilising building information to manage operations and maintenance of buildings throughout their operational lifecycles. Facility managers are finding value in a number of areas of building operations that benefit from enhanced data. Some areas of value are as follows:


Evolution from a BIM model design to Facilities Management intergration

BIM Design Models
Developed by the design team to illustrate design intent and create detailed documentation throughout the project.

BIM Construction Models
Highly detailed for use before and during actual construction, thus reducing uncertainty, increasing safety and eliminating any conflicts while simulating real world outcomes.

BIM Finished Build Model
This facilitates turnover from CEC to owner by using both construction and fabrication data with detailed geometry and multiple disciplines.

BIM FM Space and Content Model
It defines rooms, spaces and assets straight from the BIM As-Built model by using unique identifiers at the same time removing any unnecessary information.