Henry Maina Joins NJW as a Software Tester and Service Desk Analysis

Published / 13/10/2016

NJW Welcome Henry Maina to the team as a Software Tester and Service Desk Analysis.

His previous experience is Software Testing and IT Support.

What his new role will entail:

System Testing

  • Automated Testing – Selenium WebDriver, TestNG Framework
  • Functional Testing
  • Customer Scenario Testing
  • Performance Testing
  • Scalability Testing
  • Load Stress testing
  • Provision of QA Management Information/Documentation – e.g. ACR report, Release Notes
  • On call with clients where needed to provide support / training if required

Service Management

  • Service Desk Support – Answering the support phone, and provide support where required
  • Monitoring/progressing customer support Incidents/Service Requests in JIRA
  • Producing the Operational daily check report when requested

What does he bring to NJW:
Strong, structured testing and analysis skills applicable to all stages of software testing life cycle acquired over 15 years’ experience.

Henry’s biggest achievement in his own words:
Recognition of my test effort at my previous employer contributing to a prospering client relationship and satisfaction, and leading to more work (enhancements, upgrades and maintenance).

All the team at NJW wish him success in his new job.